It’s amazing the effect that one simple act of kindness can have both on the giver and the receiver. Greeting a stranger with “hello” or letting a fellow driver merge ahead of you may not change the world, but it can make living in that particular moment more pleasant. We celebrate a variety of kind acts with this selection of essays from our new book and audiobook, This I Believe: Life Lessons.
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This week’s essayBill Reinert has been in the position of both giving and receiving customer service. He now believes that making the effort to serve the people in our lives the best that we can is a rewarding practice, whether in business or at home. Listen to him read his essay here.