This I Believe

Peter - Ft. Collins, Colorado
Entered on November 21, 2006
Age Group: 30 - 50

I believe in trade-offs.

Life is full of wonderful opportunities and I have learned

the secret to make them even better. I refer to it as “extra

effort”. When ever someone has put forth some extra effort

for me I make it a point to extend my appreciation. The trad-

off is giving back a little of my time to make someone feel

good in return.

I believe that most people like it when they are

acknowledged for

their efforts. Especially, when it is completely unexpected.

And why not? Who doesn’t like the

feeling that they get when they do something nice for

someone? I know I do.

Several years ago, while traveling with my pregnant wife, I

had an

opportunity to change our connecting flight to an earlier

plane. This was going to allow us to reach our destination

much earlier…almost 3 hours. The problem was that the

plane was scheduled to leave in only 20 minutes and

with the fact

that our luggage from our previous fight was now somewhere

in a holding area. So, I explained to the ticket agent,

while I appreciated her interest in helping us fly out

sooner

we needed to have our bags with us when we arrived.

Therefore, it would be best if we just waited for the later

flight. Now, here was

the unexpected part: The ticket agent asked us for a

description of our luggage and then she went to a lower

level in the airport, found our bags and personally saw that

they were

loaded onto the earlier flight! This was differently not a

part of her job description and to this day I am not sure

what propelled her to such an unusual level of customer

service. I do know that her extra effort as never been

forgotten.

A small unexpected act of

thoughtfulness can be very powerful.

I believe that examples of kindness happen often and serve

both as a reminder and an opportunity for me to trade one

good feeling for another. I have learned that acts of

kindness given freely most often come back in some form of

a

dividend.

I believe in good feelings and I believe that exchanges in

kindness are always a good trade.