I believe in trade-offs.
Life is full of wonderful opportunities and I have learned
the secret to make them even better. I refer to it as “extra
effort”. When ever someone has put forth some extra effort
for me I make it a point to extend my appreciation. The trad-
off is giving back a little of my time to make someone feel
good in return.
I believe that most people like it when they are
their efforts. Especially, when it is completely unexpected.
And why not? Who doesn’t like the
feeling that they get when they do something nice for
someone? I know I do.
Several years ago, while traveling with my pregnant wife, I
opportunity to change our connecting flight to an earlier
plane. This was going to allow us to reach our destination
much earlier…almost 3 hours. The problem was that the
plane was scheduled to leave in only 20 minutes and
with the fact
that our luggage from our previous fight was now somewhere
in a holding area. So, I explained to the ticket agent,
while I appreciated her interest in helping us fly out
we needed to have our bags with us when we arrived.
Therefore, it would be best if we just waited for the later
flight. Now, here was
the unexpected part: The ticket agent asked us for a
description of our luggage and then she went to a lower
level in the airport, found our bags and personally saw that
loaded onto the earlier flight! This was differently not a
part of her job description and to this day I am not sure
what propelled her to such an unusual level of customer
service. I do know that her extra effort as never been
A small unexpected act of
thoughtfulness can be very powerful.
I believe that examples of kindness happen often and serve
both as a reminder and an opportunity for me to trade one
good feeling for another. I have learned that acts of
kindness given freely most often come back in some form of
I believe in good feelings and I believe that exchanges in
kindness are always a good trade.
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